You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. You must check the price of your chosen holiday at the time of booking. Luggage Valet is a service offered to help make your return travels as carefree as your cruise. . The travel organisers own booking conditions will apply to your contract. Flights will either be by scheduled or non-scheduled service. Royal Caribbean cruises have a generous luggage allowance but it is capped at 90kg in weight. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. By AZMembergs, July 4, 2008 in Celebrity Cruises. The value of the supplement will be confirmed to you at the time of making a booking with us. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? Although they vary from port to port, they are usually the same size as airport screening machines. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. Prices are not inclusive of the 18% gratuity. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. For full details please refer to our website. Celebrity Cruises is free to adopt additional rules not stated in these policies. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. Carry-on luggage: a small bag or suitcase you can carry yourself to the cabin. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. . You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. 5.15. Furthermore, according to the Celebrity Cruises alcohol policy, every liquor or wine bottle bought on an excursion point will be seized and returned at the end of the journey. In all cases, you must take account of payments received from any airline or other supplier in connection with your claim. Please note that passengers embark, travel in and disembark tenders at their own risk. You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. Our contact details for our Customer Relations Department Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. On the other hand, Celebrity Xpedition Class with a final destination in Galapagos requires passengers to bring a maximum of 20 kg and one carry-on onboard. We may also increase prices to reflect changes in relevant taxes, fees or foreign exchange rates. A letter can be legally affirmed or notarised by a practising solicitor, notary or commissioner for oaths for a fee. You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. Luggage question due to airlines wt restrictions . So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. US Celebrity News. Age 16 and over*. By using, participating in, engaging, or booking any recreational activities onboard, you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of the relevant legislation. Hefty luggage fees are often an unexpected expense when it comes to air travel. Not meeting any special request for any reason will not be a breach of contract. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. Please email airsupportuk@celebritycruises.com. If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. All Rights Reserved. Celebrity Cruises ; Luggage question due to airlines wt restrictions Make Sure Your Voice Is Heard! In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. Still, there are many forbidden luggage items onboard Celebrity Cruises and other restrictions that passengers must consider before preparing for the journey. If you do not wish to use ABTA services, the EU Online Dispute Resolution Service or the dispute is not resolved as a result of using their services, you may go to court. When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. All the flight inclusive cruise holidays in our brochures and on our website are financially protected by the ATOL scheme under our applicable ATOL number. This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). Beijing, the capital of China, is a vibrant and bustling metropolis with a rich history and culture.Located in the northeastern part of the country, Beijing is home to over 21 million people and is a major hub for tourism, business, and politics.The city is known for its iconic landmarks, such as the Forbidden City and the Great Wall of China, as well as . General information on travel vaccinations and a travel health checklist is available on the NHS website. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. Each ship offers contemporary and elegant public areas featuring high-end artwork, sophisticated modern dcor, spacious staterooms and innovative suites. You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, you should receive from the travel agent a confirmation invoice issued by us which shows that we have arranged the flights as well as the cruise part of the holiday. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss. Persons using The Spa must be over the age of 18. If you have booked via a travel agent, please speak to your travel agent so that they can ensure that all funds have been transferred to us to allow you to complete your online check-in. Please see the onboard sales consultant for full details. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. However, a standard ticket includes for each passenger: MSC Cruise luggage limit: Two suitcases (90 x 75 x 43 cm and 23 kg maximum weight) Carry-on bags on MSC Cruise lines: Two hand luggage pieces (56 x 45 x 25 cm and 23 kg maximum weight) Total weight of 100 kg and a maximum of 8 bags combining all the pieces of luggage inside a cabin . There may be a requirement to carry out maintenance/building works on your cruise/hotel. 2.6 What are the passport and visa requirements for my holiday? Any verbal complaint must be put in writing and given to the supplier and us as soon as possible. You have to pay extra to check baggage and carry-on allowance is as little as 18" x 14" x 8". For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. Drones must be kept on the staterooms and can only be flown on excursion spots. ; Elite Plus (750 to 2,999 points). So that we may assist as much as possible, you must tell us about the problem as soon as possible. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. Karbowski, 45, will take on the role effective Feb. 13 . We need to pass on your personal details to the companies and organisations that need to know them so that your holiday can be provided (for example your airline, hotel, the ship operator, other supplier, credit/debit card company or bank). Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. Cruise lines aren't very strict about how much luggage you can bring, however they do have some suggestions and guidelines. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. You will receive a confirmation invoice from us confirming your arrangements and your protection under our Air Travel Organisers Licence numbered either 10486 or 10372. Although the Celebrity Cruise allowance policy is not very restricting when it comes to weight and size, passengers must consider some rules and regulations before packing. A round trip is also known as a trip . The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. For those with disability or reduced mobility we will seek to ensure comfortable travel through airports, piers and on board by liaising with airlines, port agents, hotels, transport companies and of course our ships to make any reasonable and necessary arrangements for assistance for genuine medical reasons. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. So, if you go for the absolute limit of 50 kg. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. Fun Factory Facilities. Guests must be fully toilet trained to enter the pools or whirlpools. Online check-in is available from 30 days prior to your cruise and closes 4 days prior to your cruise. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Under age 18 must be accompanied by a parent or adult. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. A contract will exist at this point, even if we are unable to confirm your flight details at that time. A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. 5.12 What other conditions apply to my holiday. Please note: The date of departure means the date the arrangements you have booked with us commence. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. At Celebrity Cruises, we pride ourselves on the quality of our staff. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. Any increased non-refundable deposit payment required will be advised to you at the time of booking. ** We reserve the right to include a fuel supplement when making a booking. Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. We are unable to guarantee or accept responsibility that the food served in any other food establishment on board ship will be able to cater for specific dietary requirements and food intolerances. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Bingo Cartoons Competitions . If your flight tickets have been issued, standard airline cancellation penalties will also apply. Guests with flights booked via Celebrity Cruises should also contact our Guest Relations team on-board who will be able to assist. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). When you pay you will be supplied with an ATOL Certificate. It is our guests responsibility to remove all of their belongings from their stateroom when they depart their cruise. Where there is a flight element to your booking this will be protected by virtue of our ATOL protection (see above). For further information please contact Celebrity Cruises. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. Cheap flights from Karachi to Beijing. The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. In the event that our authorised travel agent becomes insolvent after we have issued our confirmation invoice, then all monies you have paid to that travel agent for that cruise only holiday are protected by our ABTA membership. 2. If you feel that any of the activities mentioned, which are not part of our contract, are vital to the enjoyment of your holiday, write to us immediately and we will tell you the latest known situation. Providing your chosen holiday is available and we have received all appropriate payments, we will send our Confirmation Invoice to you (if booking direct) or your travel agent. In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. You are also strongly advised to take out appropriate and adequate insurance to protect such items. Once your holiday has been terminated in this manner, we will not have any further responsibility towards you. RCL Cruises Ltd is an English company with its registered office address at 7 The Heights, Brooklands, Weybridge, Surrey KT13 0XW (company Number 07366612). We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. The last evening onboard, you can receive your airline boarding passes, luggage tags and baggage claim checks. We would strongly recommend that you contact your travel agent or an independent insurance broker for details of suitable policies. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Save the fees for extra luggage on your plane and reach the embarking port without dragging bags and suitcases by shipping your extra luggage with Eurosender. For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). Each member of our family of 4 has one medium rolling suit case and one carry on backpack. Please contact your Airline directly to pre-book your seats and note that there may be occasions when the airlines are unable to assist due to the fact that you may be travelling on a Group/seat block allocation. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. Access Travelustaad.com and you will see the user interface available for flight booking. There is a corkage fee of $15 if you want to consume it at dinner or a bar. Except where expressly permitted by the Data Protection Act 1998 or the General Data Protection Regulation (as applicable) and any associated legislation, we will only deal with the personal details you give us as set out above unless you agree otherwise. All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. Recommended Posts. When this information is provided at the time of booking or subsequently, it is subject to change (including the substitution of non-scheduled flights for scheduled air services and/or re-routing of air travel due to scheduled air services being withdrawn or changed or being unavailable). 5.1 What If I am travelling with a group? You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Celebrity Xpedition Galapagos Cruise Our eight day/seven night cruise on the Celebrity Xpedition exceeded our expectations. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee. These activities are provided by local operators who are entirely independent of us and we act as the agent for these operators. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. Celebrity Edge Returns to Australia in 2024-25. Any flight sector not utilised will invalidate the ticket and the rest of the itinerary will automatically be cancelled. The last evening onboard, simply place your checked bags outside your door. Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. Please be aware that we will collect and use personal information, including health information, in connection with these measures, and may disclose it to health or port authorities, if required. Flights, baggage and a 2-night hotel start are all included. Cruises Cheap Flights Asia & Middle East Australia & New Zealand . That might typically be one carryon and one checked at no more . We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. Celebrity Cruises introduces DineAware. 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