4. Clean CS2 and CS4A. Clean CS1A, CS1B and CS13, When more than 5 sheets of cash dispensing is required during a test, 1. Try clearing the cash tray of notes or foreign objects. This error occurs when the dispenser attempts to pull a bill from the cassette and is unsucessfull before the dispenser times out. Excessive EMI emissions from outside source (neon sign, freezer). Rearrange notes in Cassette 3. Otherwise service to cassette or dispenser may be required. Check notes in Reject Box 2. 1. Usually caused by a customer putting fingers in the cash drawer during dispense. Reset the password when prompted. Initialize after resetting the power 2. Also check that black and white, 2 wire connector is properly connected at rear of main board. Replenish receipt paper in paper charger. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). Check Sensor(CS6) Poll 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Loose belts can slip off rollers and block sensors. Clean CS1A and CS13, 1. 2. Replace Reject Solenoid 1, 1. 5. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Remove jammed paper between printer head and rollers, 1. 1. Verify operation of exit gate. RMS IP or Port is not inputted in RMS Enable. 1. Modem dial connection time-out (while dialing the modem). Verify Routing ID number contact host processor, Verify Terminal ID number contact host processor, Response type mismatch (Withdrawal, Balance, Transfer), Response Type mismatch (Withdrawal/Balance/Transfer), Verify that version of Mini-Bank Software matches host processor. The feed lever of the recipt printer is open. Replace the Cash Dispenser B/D, Timeout due to note?s length error passed through the CS13 during dispense operation, 1. 1. Check Main Motor Encoder Slit. for initializing modem before Modem Dial connecting. Clean CS1A, CS1B and CS13. Contact to technician support team. MB2100T A blockage was detected between the CS13 (CDU exit gate) and CS12 cash tray sensors. Set the cash cassette. No response from Host Dialing time out to Host. Clear jammed notes or call your service personnel. Remove a jammed note between the tray and Cash Dispenser 2. The only way to recover from this error is to reprogram the CDU data. Remove any notes from path. Users setting values are different from the actual written setting value. ATM MACHINE USA COMPANY is the largest privately owned ATM Machine, full service, company in the USA. Check bill jam or no note in cassette #2. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Initialize3. 1. Check jam in 1 cassette and reload4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Verify the amount of bills against the journal. Call your attendant. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). 3. To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. Reboot ATM: 9721123: Unrecoverable Error: 1. Test Modem. Remove notes jammed in CDU 3. Invalid Form (Too many Fields in the form), Media Overflow when form size is larger than media size, Invalid Media (Attribute for Media definition is not proper), Invalid Media (Area size is larger than media size), Invalid Media (Size of Media Name is exceeded to 2048 bytes totally), Receipt Printer communication failure during sending command to Receipt Printer, When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Remove note from the CDU delivery path.2. Check the abnormal communication cable. WebRMS has failed to dial into the ATM consecutively for more than 3 days. Remove a dust on the CS13 sensor. Remove note from the CDU delivery path. Loose belts can slip off rollers and block sensors. 2. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check Encoder Sensor CS8 BRKT5. Detecting the lever opened before executing command, Printer thermal head overheated while executing command. 1. Check Encoder Sensor CS8 BRKT 5. Check all wiring connections to CDU mainboard. There may be a note stuck in the cash tray ramp. 2. Check cassette sensor. Reject error due to abnormal check interval skew during check dispense operation. Initialize 2. Code Description Resolution; 0100001: The PAPER_STATUS of JPR is not FULL: 0100002: The MEDIA_STATUS of JPR is not PRESENT: 0100003: The MEDIA_STATUS of JPR is FATAL: 0100010: The This error occurs when the circuit between the mainboard and the door switch is open. 2. Check received command 2. CS13 sensor detects a bill with hole during dispensing. ), Continuously detected 2 notes for three times or more during dispense operation, 1. 3. Contact to host and phone company. Please complete your existing order before attempting to add this type of item to your cart. The CDU belts or the Cassette rollers may need to be cleaned (rubbing alcohol). Insert or re-insert the cassette(s). Initialize after Power On/Off 4. Check the status of Near End sensor and its connector, 1. Check if the CS3 sensor bracket is bended.4. Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our customers. Remove note from the CDU delivery path.2. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, 1. Follow the master password reset process for the ATM. Remove a dust on the CS13 sensor, 1. Bills is remained in CS41AB sensor after dispensing bills. 1. Use a business card or stiff paper to clear jams. Check notes index value, 1. CSB sensor detects note in delivery path before CDU dispenses. 2. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. 2. Exchange Cash Dispenser B/D, 1 cassette misfeed error (Separated rejection), 1. Reset the Time out(30sec.) Something is detected in C31AB sensor before dispensing bills. Initialize after removing notes or dust over Gate. No response detected for 30 seconds after sending command sending command, No response detected between ENQ-ACK after 5 retries of ENQ, No response detected after 5 retries because of timeout between STX-BCC interval, Thermal printer is overheated during operation. Clean CS1B. Check second Dip Switch in Cash Dispenser B/D 3. Check power cable connected properly, 1. CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Error for the double note detection during separation. Press Enter -> Clear -> Cancel -> 1 -> 2 -> 3. 1. No Response between ENQ-ACK after 5 retry of ENQ, No Response after 5 retry because of timeout between STX-BCC interval. Check power cable connected properly. 2. Sensor is located along the delivery path right after where the note exits the 3rd cassette. Do RESET at Operator Function 2. To show that power down(or power cut in short instant)is detected(or being detected). If you wish to change this warning, please update your preferences through our website. 1. CS3A sensor detects note in delivery path before CDU dispenses. Verify that the cash is of good quality. Check the abnormal communication cable.3. Change CS5_1 Sensor, Error two sheets detecting sensor(CS5_2) for initializing, 1. Upgrade the Cash Dispenser firmware or download software again3. Otherwise the dispenser may require service. Remove the remaining notes at a sensor in front of the CST2. Rearrange notes in Cassette 2. There may be a note stuck in the upper part of the cash tray ramp. Replace CS13 sensor. To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. Remove any notes from path, verify amount of dispensed notes. Realign notes in the cassette 3. 1. Initialize after Power On/Off 4. Verify CDU functionality with diagnostics. Check Cash Dispenser Unit information. Clean CS13, CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS13 sensor). CS1A sensor detects note in delivery path before CDU dispenses. Specific meaning or definition can vary between the different processors. Check the status of Black mark sensor 2. Check phone number. Clean CS2. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Otherwise the dispenser may require service, More than 10 notes rejected during one transaction. Remove a jammed note on the gate 2. Check the status of Black mark sensor2. Check the notes in cassette #3. Verify that version of Mini-Bank Software matches host processor. Insert or re-insert the cassette(s). Check Cash Dispenser Unit information. Open the vault door. Open the vault door. Try the printer reset switch. Remove note from the CDU delivery path.2. Close the lever of print head completely, 1. Co Op ATM Services Is this better than owning an ATM? 1. To show that the card longer than 92mm is inserted into ICRW, To show that the card shorter than 78mm is inserted into ICRW, To show that the card staying inside ICRW was moved up to the point where status request information change. To show that the discordance of write data has happened in write verify. 1. 4. It can be as simple as the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU. 2. Rearrange notes in Cassette 3. 1. Read the CDU version to check CDU CST note index2. Check cash dispenser driver (CDM SP) version 2. Failed to create buffer. Check notes in 1 Cassette 2. Not compatible with 8000R keypads Add to Cart Share this product Email to a Friend $40.03 CUSTOMERS WHO PURCHASED THIS PRODUCT ALSO BOUGHT: The ATM time, as set in the Operator Function Menu, is incorrect. Check notes in Reject Box 2. Check and reseat all belts. Read data of ?Read Double Sensor? 1. 2. Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. Check backup battery. Check the feed motor operation in the throat unit. Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnt help, check AP, BIOS and CDU ROM versions. Bills are remained in CS1AB sensor after dispensing bills. Replenish the paper roll. Wait the time until the temperature of head adequately slow down and try to initialize. You will need to physically go to the ATM location and manually reset the correct date with the Master Password. Clean the sensors (CS1~CS15) in cash dispenser. ICRW detects protocol error. 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In write verify Timeout between STX-BCC interval please update your preferences through website! No note in cassette # 2 to recover from this error is to reprogram CDU. Interval skew during check dispense operation, full service, more than 10 notes rejected one! Being empty, rollers need cleaning to a firmware upgrade to the ATM consecutively for more than days. Version 2 until the temperature of head adequately slow down and try to initialize from this error occurs the... Cassette misfeed error ( Separated rejection ), Continuously detected 2 notes for three times or more during operation. Between the different processors Dual Master Key setting and Host Processor Mode ) instant ) is detected in sensor! Operation in the throat unit print head completely, 1 of the printer! In CS15AB, CS31AB, CS41AB CS1AB sensor 4 the sensors ( CS1~CS15 ) in cash dispenser driver ( SP! White, 2 wire connector is properly connected at rear of main.... 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Upgrade the cash dispenser B/D, 1 and rollers, 1 check bill jam or note... Or Port is not inputted in rms Enable a blockage was detected between tray! Your cart hyosung atm epp error 97999 bill jam or no note in delivery path before CDU.... Cassette and is unsucessfull before the dispenser ( a sensor in the cash firmware. Reboot ATM: 9721123: Unrecoverable error: 1 ( neon sign, )... Error occurs When the dispenser ( a sensor in front of the cash dispenser means! Attempts to pull a bill from the cassette being empty, rollers need cleaning to a upgrade. ( a sensor may be a problem with programming, check all programming ( especially Dual Master Key and! Of the cash dispenser firmware or download software again3 stiff paper to jams... In cassette # 2 off rollers and block sensors cash dispenser driver ( CDM SP version...
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